Client Policy

Terms and Conditions of Use for Clients

Please read these Terms and Conditions (“Terms”) carefully before using the Fixit-tt.com website (“the Website”). These Terms govern your access to and use of the Website and the services provided by Fixit-tt.com. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website or use our services.

  1. User Responsibilities 1.1 You must be at least 18 years old to use the Website and avail yourself of our services. 1.2 You are responsible for providing accurate and up-to-date information when using the Website, including contact details and project requirements. 1.3 You agree not to use the Website for any unlawful or unauthorized purposes and to comply with all applicable laws and regulations. 1.4 You are solely responsible for any content you submit through the Website, ensuring it does not violate any third-party rights or infringe upon intellectual property.
  2. Service Requests and Agreements 2.1 By submitting a service request through the Website, you authorize Fixit-tt.com to assign a qualified professional to assess your project requirements. 2.2 The assigned professional will provide a proposal and estimate based on the assessment. You acknowledge that the final agreement regarding the project details will be reached between you and the assigned professional. 2.3 Fixit-tt.com is not a party to any agreements or contracts between you and the assigned professional. We act solely as a facilitator in connecting you with service providers. 2.4 Any issues or disputes arising from the services provided by the assigned professional should be resolved directly between you and the professional. Fixit-tt.com will not be held liable for any disputes or claims.
  3. Payments and Refunds 3.1 Payments for services provided by the assigned professional will be facilitated through Fixit-tt.com’s secure payment system. 3.2 You agree to make timely payments for services rendered in accordance with the agreement reached with the assigned professional. 3.3 Refunds, if applicable, will be subject to the terms agreed upon with the assigned professional and Fixit-tt.com’s refund policy.
  4. Limitation of Liability 4.1 Fixit-tt.com strives to provide accurate and reliable information on the Website, but we do not guarantee the completeness, accuracy, or availability of the content. 4.2 Fixit-tt.com will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or services provided by the assigned professional. 4.3 Fixit-tt.com does not endorse or guarantee the quality, safety, or reliability of the services provided by the assigned professional. You acknowledge that you assume all risks associated with your interactions and agreements with the assigned professional.
  5. Intellectual Property 5.1 All intellectual property rights related to the Website, including text, graphics, logos, and images, are the property of Fixit-tt.com or its licensors. 5.2 You agree not to reproduce, modify, distribute, or exploit any content from the Website without prior written consent from Fixit-tt.com.
  6. Termination 6.1 Fixit-tt.com may terminate or suspend your access to the Website at any time without prior notice, for any reason or no reason. 6.2 Upon termination, any provisions of these Terms that, by their nature, should survive, including but not limited to intellectual property rights, limitation of liability, and dispute resolution, will continue to apply.
  7. Governing Law and Dispute Resolution 7.1 These Terms shall be governed by and construed in accordance with the laws of Trinidad and Tobago. 7.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Trinidad and Tobago.

By accessing or using the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at info@fixit-tt.com.